Delivery

Below you can find useful information regarding deliveries.

Available delivery options, cost, and delivery time will also be shown at checkout.

Delivery options

Standard delivery is free for orders over £125. We will deliver your purchase within 4-5 working days after receiving your order confirmation. Your delivery options vary depending on your location within the UK.

 

Standard Home Delivery (£5)

Climate Smart Home Delivery (£5)  (only available in London)

Standard Pickup Location or Locker (£3) (not available in Northern Ireland)

 

We offer Express Delivery (1-2 days) for orders placed before 7:00 p.m. Monday to Friday. Orders placed after this will be delivered within two additional working days. This excludes Saturday, Sunday and public holidays.

 

Express Home Delivery (£10) (not available in Northern Ireland) 

Express Pickup Location (£10) (not available in Northern Ireland)

 

During high season and sale periods, Express delivery might be unavailable.

 

All duties and taxes are included for UK orders.

Delivery locations

We offer several delivery options depending on your location. Enter your preferred delivery address at the checkout or select a convenient shop for your pick-up.

If someone picks up a parcel on your behalf, they must bring your ID, the pick-up code, and their own ID.

How to track your order

Once your order is shipped, we will send you a shipment confirmation email with a tracking link.

Free delivery

Standard delivery is free for orders over £125.


Delivery restrictions

Items ordered can only be delivered to persons 18 years or older, with an address in the United Kingdom.

 

We do not ship to BFPO, mail forwarding companies or the Isle of Man. For shipping to Jersey and Guernsey, please select International Shipping as your location.